FAQ

Frequently Asked Questions

Take a look at our FAQ’s and if the answers to your questions are not here, please feel free to send us a message.

How much does a new kitchen cost?

The price of a kitchen may vary depending on many different factors. For instance the size of the area, the chosen materials, and even the finishing touches. It is best to come to us with a budget in mind from the very beginning.

What should I know before I start?

It’s always good to have some kind of idea of what you want, whether it’s style or colours. Even having an initial budget in mind can be helpful. Try answering some of these questions:

How many appliances do you want in the area?
Do you like a sleek and modern look or something more rustic and country?
How much storage space do you need?
What’s your budget?

Do I need to purchase my own appliances?

Yes, although we are able to recommend which appliances would suit your needs best so feel free to discuss your potential choices with us.

How long will it take to receive a custom design of the space?

Once measurements of the space have been taken and all material options have been discussed, designs may take between *2-5 working days . *May vary depending on the size and scope of the project.

How long does it take to install a kitchen?

It depends on the size of the space. It usually takes as little as 1-4 days to install cupboards. Once the cupboards are in we can install the countertops. Please note, there is a 5-7 day waiting period for countertops after site measurements have been taken. Overall, your kitchen could take approximately 15 working days to install.

What if I’m not happy with the design?

Changes may be discussed and made after you have reviewed the initial design. However, should changes to the design be made during the installation, there may be delays and additional costs.

If what I want is out of stock, do I have to wait for it?

There is always the option to wait until your selections are back in stock. However, if you cannot wait, we will make every effort to find a supplier for your needs.

I have a small budget, can I still get what I want?

Of course with budget restrictions the design may be impacted. Luckily, there are some ways to reduce the cost of your kitchen. For example, by choosing less expensive finishes, reducing the number of drawers, and not including any glass cupboards costs can be lowered.

I have an idea that’s a bit out of the box, will it be possible?

Most things are possible, but should remain practical. As with most bespoke designs, costs may vary drastically based on what you want. Why don’t you discus this further with the designer?

What are the differences between granite and quartz counter tops?

Granite is a natural product. It is porous and brittle with limited colour options. As it is natural, the motif within the stone cannot be controlled.

Quartz is a man made product. It is non-porous, this means that it is more hygienic and easier to clean . Quartz counters also have a wider variety of colour options.

It is difficult to say which is cheaper, quarts or granite, as the colours determine the price, not the material which it is made from.

What is the difference between wrap doors and melamine doors?

Wrap doors are made from SupaWood, a medium density fibre board (MDF). These boards are pressure and heat wrapped with various colours and finishes. Coloured wrap-material is applied to the front and edges in a single sheet, while the back is covered in white. Wrap doors are able to hold patterns on their profiles, such as the shaker style or beveled edges. They are also less likely to be damaged by water.

Melamine doors, also known as impact doors, are made from chipboard. Melamine doors can be coloured on both the front and the back of the door. Melamine cannot retain different shapes, therefore it is only available in a flat profile. It is also the more cost effective option of the two.

What is the difference between an inset sink and an under-mount sink?

An inset sink is installed from the top into a hole in the countertop. The hole is usually cut on site. The edge of the sink will overlap in the counter and be fixed into place with silicone.

Under mount sinks are attached to the counter from beneath. The hole in the countertop is cut and polished at the factory prior to installation. There will be no overlap of the sink on top of the counter.

Do you provide warranties?

We have a 12 month warranty on installation. All the materials that we use also come with warranties that are valid for various amounts of time (1-5 years) depending on the material. Unfortunately, any water damage to the materials/products will not be covered.

FAQ